At Islisha ERP, we value our customers and strive to provide the best possible services to schools, students, teachers, and administrators. However, we understand that situations may arise where a refund or cancellation is requested.

Cancellation Policy

• Customers can cancel their subscription within 7 days of purchase if services are not activated.
• Once services are activated and login credentials are provided, cancellation is not allowed.
• Any request for cancellation must be raised through the official support channel (team@islisha.com).

Refund Policy

• Full refund will be processed only if cancellation is done before activation of the service.
• No refund will be provided once services are active and accessed by the user.
• Refund (if applicable) will be credited within 7-10 business days to the original payment method.

Important Notes

• Refunds and cancellations will be handled on a case-by-case basis and final decision will be taken by the Islisha ERP team.
• All disputes are subject to company policies and jurisdiction.

For further assistance, please contact us at team@islisha.com or call our support helpline.